Gill Silversides – Silversides Glass

We had no idea just how much working with Richard would improve our outlook and business. Having provided small business advice myself in the past, I understood how useful having an outside view could be, but this went well beyond expectations. Richard was part business advisor, part counselling, and part team coach. He learnt the nitty gritty of our world and our market, and really helped us pinpoint for ourselves where we wanted to be, why we weren’t getting there and what to do about that. We looked forward to our meetings and to his summaries and feedback. We really developed confidence in what we did well, and with his support achieved major improvements through focus. We will continue in the same vein, and it is a testament to Richard, that we are now so in the habit of thinking strategically, he can slip quietly back and watch us sail happily off into the sunset!